Inclusion Canada, People First of Canada, and the University of British Columbia’s Canadian Institute for Inclusion and Citizenship are doing a research project. This project is funded by Accessibility Standards Canada.
Our goal is to identify and share information about how navigators can improve access to federal programs and services.
A navigator is a person who helps you access programs and services. They can help you understand what programs and services are available. A navigator can help you make informed choices. They can help you apply for programs and services that you want.
Over the past two years, we have collected information through focus groups, interviews, and a national survey.
We’re excited to share what we’ve learned with the Government of Canada and with you!
Showcases
As part of this project, we created showcases of five organizations in Canada that offer navigation services to people with disabilities. These showcases highlight best practices and identify limitations. We are very thankful to these organizations for agreeing to be included and for all their contributions.
Final Research Report
Our final report will be ready to share in April 2026
